EHPD | Expert Hiring & Payment Dashboard FAQ’S

EHPD | Expert Hiring & Payment Dashboard FAQ’S

                     EHPD | Expert Hiring & Payment Dashboard FAQ’S

 

Unable to open EHPD?

Don’t worry, please check the link that you are using-https://ehpd.cheggindia.com/

If you are still unable to open, please share the error screenshot to tbsassignmenta@chegg.com and you will receive an update within 24 business hours.

 Can you please share the link for EHPD?

Sure, here it is -https://ehpd.cheggindia.com/

How will I know that my details are updated in EHPD?

You can check the details in EHPD under My Corner> Registration details.

 My new PAN card details are not updated. Can you help me?

PAN card details are unique. We strictly recommend our experts to use their own PAN card details to avoid any suspicion or fraud.

 My account details are not updated in my EHPD.

You should drop a mail to tbsassignment@chegg.com with the screenshot of the details. Our support desk coordinator will connect with you, and you will receive an update with in 24 business hours.

 I have updated new bank details, yet I have received payment in my old bank account.

We recommend our experts to check their bank details in EHPD and if the issue still persists, then please reach out to the support desk.

Can I get payment certificate?

Experts will be able to download the payment certificate through EHPD-https://ehpd.cheggindia.com/  Go to My corner> Go to Payment certificate >Select year>Select month> you can view or download the Certificate.

 Can I get payment certificate?

Expert will be able to download the payment certificate through EHPD-https://ehpd.cheggindia.com/  Go to My corner> Go to Payment certificate >Select year>Select month> you can view or download the Certificate.

 Can I change my mail ID.

No, you will not be able to change your mail ID.

I received a mail that my payment has been processed but I haven’t received the payment.

Please check your bank details in EHPD and wait for 24 hours for the payment to credit. If the issue is not resolved, then please reach out to the support desk.

 Do we have separate EHPD for TBS and QnA?

No, Expert can check both QnA and TBS process EHPD details using the same link with the same credentials.

I am unable to login to dashboard after updating my EHPD details.

We recommend the experts to check their password and try to reset the password. If the issue persists, then please reach out to the support desk.

 My Question limit become zero, after I have updated EHPD.

We recommend experts to check their pending tasks if any, and complete the task immediately to get the available limit to claim assignment. If the issue persists, then please reach out to the support desk.

 Can I change my bank details?

Yes, you can change your bank details. Please drop a mail to the support desk, you will receive an update within the next 24 business hours.

 




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